Refunds and Cancellations:

  1. Class Pack - late cancellation within 24 hours of class, forfeits refund

  2. Workshop / Intensive - late cancellation within 7 days of event, forfeits refund

  3. Service - late cancellation within 24 hours of service, forfeits refund

  4. Teacher Training - see below


1. Class Pack or Pass Refunds - 24 hour prior cancellation required

  • refunds are made to payment method received

  • refunds incur a staff processing fee of 10%

  • credit card refunds incur a 10% charge of original paid amount, retained by Santosha

  • class pack partial attendance will be refunded as a percentage of the total paid (3 classes attended of a 10 class pass warrants a 70% refund, before fees)

  • unlimited pass attendance will be refunded as a percentage of the time (after 10 days of a monthly unlimited pass warrants 20/30 = 66% refund, before fees)

  • refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee

Example class pass refund

For example, a student buys a 12 class pack at $144 using a credit card.

After having completed 3 of the 12 classes, the student chooses a refund.

  • The student completed 3/12 classes, so is eligible for a 9/12 = 75% refund before fees. 75% of $144 = $108.

  • Staff fee of 10% of $144 = $14.40 is retained by Santosha

  • Credit card fee of 10% of $144 = $14.40 is retained by Santosha

  • Refund of $108 - $14.40 - $14.40 = $79.20 is available to student credit card

  • Refund of $108 - $14.40 = $93.60 is available to student account credit at Santosha.


2. Workshop / Intensive Refunds - 7 day prior cancellation required

  • refunds are made to payment method received

  • refunds incur a staff processing fee of 10%

  • credit card refunds incur a 10% charge of original paid amount, retained by Santosha

  • workshop deposit of 10% is non-refundable, and retained as a fee

  • partial attendance will be refunded as a percentage of the total paid (3 hours attended of a 10 hour workshop warrants a 70% refund, before fees)

  • refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee

Example Workshop Refund

For example, a student enrolls in a 20 hour workshop at $400, and pays upfront using a credit card.

After having completed 5 of the 20 hours, the student chooses to leave the workshop.

  • The student completed 5/20 hours, so is eligible for a 15/20 = 75% refund before fees. 75% of $400 = $300.

  • Deposit of 10% of $400 = $40 is retained by Santosha

  • Staff fee of 10% of $400 = $40 is retained by Santosha

  • Credit card fee of 10% of $400 = $40 is retained by Santosha

  • Student is eligible for refund of ($300 - $40 - $40) = $220 to Santosha account credit (credit card fee of $40 is waived)

  • Student is eligible for refund of ($300 - $40 - $40 - $40) = $180 by return to credit card


3. Service Refunds - 24 hour prior cancellation required

  • refunds are made to payment method received

  • refunds incur a staff processing fee of 10%

  • credit card refunds incur a 10% charge of original paid amount, retained by Santosha

  • service pack partial attendance will be refunded as a percentage of the total paid (3 massages received of a 10 massage pack warrants a 70% refund, before fees)

  • refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee

Example Service Refund

For example, a student pays for a massage and then chooses not to come in

  • Staff fee of 10% of $80 = $8 is retained by Santosha

  • Credit card fee of 10% of $80 = $8 is retained by Santosha

  • Student is eligible for refund of ($80 - $8) = $72 to Santosha account credit (credit card fee of $8 is waived)

  • Student is eligible for refund of ($80 - $8 - $8) = $64 by return to credit card



4. Teacher Training Refunds

Teacher training payments occur either by payment upfront, or by payment in deposit and installments. Only payment upfront is eligible for refund.

Students who did not pay upfront forfeit all deposits, installment fees, and all installment payments already paid at time of leaving program.

Tuition paid upfront in full is refundable as the lesser of the 2 amounts:

  1. time length enrolled

  2. credits received.  :

  • credit card refunds will have a 5% charge in each direction of processing fees, (potentially payment and refund), retained by Santosha

1. Time length enrolled   is based from time of payment received to date of refund request. Following amounts do not include non-refundable portions/fees listed above:

  • Month 1: 100% refund

  • Month 2: 90% refund

  • Month 3: 80% refund

  • Month 4: 70% refund

  • Month 5: 60% refund

  • Month 6: 50% refund

  • Month 7: 40% refund

  • Month 8: 30% refund

  • Month 9: 20% refund

  • Month 10: 10% refund

  • Month 11 and after: 0 refund

2. Credits received  is based on credits received in the 2 categories: tools development and teaching practicum hours as listed on our teacher training page (Note: practice hours are category 1 of the 3 categories listed on that page, and are not included in the consideration as they have a separate payment requirement). Following amounts do not include non-refundable portions/fees listed above:

The refund offered based on credits received is [100% refund - the % of (credits received)/(minimum contact hours for the RYT designation)].  

The minimum contact hours for RYT200 is 180; for RYT300 is 270; for RYT500 is 450.  

For example, a student in the RYT200 hour program who has completed 10 hours would have a potential refund of:

 [100% - (10/180) as percent] = [100% - 5.56%] = 94.44% refund.  

Example Teacher Training Refund, student paid upfront in full

For example, a student enrolls in the RYT200 program at a cost of $3195 and pays upfront in total, using a credit card.

In month 4, after having completed 10 hours, the student chooses to leave the program.

  • 2 factors for refund consideration would be: (1) time length enrolled and (2) credits received. In this case, month 4 = 70% refund; credits received = 10 hours = 94.44%.  The refund offered is then the lesser of the 2 percentages, 70%.

  • Student is eligible for 70% refund before deposit and fees.

  • 70% of $3195 = $2236.50 eligible refund before deposit and fees

  • Credit card fee of initial payment = 5% of $3195 = $159.75 is retained by Santosha

  • Actual refund = $2236.50 - 159.75 = $2076.75 available by check to student. (Student non-refunded payments = $3195-$2076.75=$1118.25)

  • If student chooses to have funds returned to credit card, an additional (5% * $2076.75) = $103.84 is charged, leaving a refund of $1972.91

Example Teacher Training Refund, student paid by deposit and monthly installments

For example, a student enrolls in the RYT200 program at a cost of $3695 for paying by credit card, with deposit and monthly installments.

In month 4, after having completed 10 hours, the student chooses to leave the program.

Student paid $695 deposit

Student paid 3 monthly installments of $300 each = $900

Student forfeits deposit and installment payments, no refund is allowed. (Student non-refunded payments = $695+$900=$1595)