Refunds and Cancellations:
For regular students, we prefer transferring your refund to account credit at the school, which you can use for classes or services.
Otherwise, we refund these categories:
Class Pack - late cancellation within 24 hours of class, forfeits refund
Workshop / Intensive - late cancellation within 7 days of event, forfeits refund
Service - late cancellation within 24 hours of service, forfeits refund
Teacher Training - see below
Retreats - see below
1. Class Pack or Pass Refunds - 24 hour prior cancellation required
refunds are made to payment method received
refunds incur a staff processing fee of 10%
credit card refunds incur a 10% charge of original paid amount, retained by Santosha
class pack partial attendance will be refunded as a percentage of the total paid (3 classes attended of a 10 class pass warrants a 70% refund, before fees)
unlimited pass attendance will be refunded as a percentage of the time (after 10 days of a monthly unlimited pass warrants 20/30 = 66% refund, before fees)
refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee
Example class pass refund
For example, a student buys a 12 class pack at $144 using a credit card.
After having completed 3 of the 12 classes, the student chooses a refund.
The student completed 3/12 classes, so is eligible for a 9/12 = 75% refund before fees. 75% of $144 = $108.
Staff fee of 10% of $144 = $14.40 is retained by Santosha
Credit card fee of 10% of $144 = $14.40 is retained by Santosha
Refund of $108 - $14.40 - $14.40 = $79.20 is available to student credit card
Refund of $108 - $14.40 = $93.60 is available to student account credit at Santosha.
2. Workshop / Intensive Refunds - 7 day prior cancellation required
refunds are made to payment method received
refunds incur a staff processing fee of 10%
credit card refunds incur a 10% charge of original paid amount, retained by Santosha
workshop deposit of 10% is non-refundable, and retained as a fee
partial attendance will be refunded as a percentage of the total paid (3 hours attended of a 10 hour workshop warrants a 70% refund, before fees)
refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee
Example Workshop Refund
For example, a student enrolls in a 20 hour workshop at $400, and pays upfront using a credit card.
After having completed 5 of the 20 hours, the student chooses to leave the workshop.
The student completed 5/20 hours, so is eligible for a 15/20 = 75% refund before fees. 75% of $400 = $300.
Deposit of 10% of $400 = $40 is retained by Santosha
Staff fee of 10% of $400 = $40 is retained by Santosha
Credit card fee of 10% of $400 = $40 is retained by Santosha
Student is eligible for refund of ($300 - $40 - $40) = $220 to Santosha account credit (credit card fee of $40 is waived)
Student is eligible for refund of ($300 - $40 - $40 - $40) = $180 by return to credit card
3. Service Refunds - 24 hour prior cancellation required
refunds are made to payment method received
refunds incur a staff processing fee of 10%
credit card refunds incur a 10% charge of original paid amount, retained by Santosha
service pack partial attendance will be refunded as a percentage of the total paid (3 massages received of a 10 massage pack warrants a 70% refund, before fees)
refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee
Example Service Refund
For example, a student pays for a massage and then chooses not to come in
Staff fee of 10% of $80 = $8 is retained by Santosha
Credit card fee of 10% of $80 = $8 is retained by Santosha
Student is eligible for refund of ($80 - $8) = $72 to Santosha account credit (credit card fee of $8 is waived)
Student is eligible for refund of ($80 - $8 - $8) = $64 by return to credit card
4. Teacher Training Refunds
Teacher training payments occur either by payment upfront (includes deposit), or by payment in deposit and installments. Only payment upfront is eligible for refund.
Students who did not pay upfront forfeit all deposits, installment fees, and all installment payments already paid at time of leaving program.
Credit card refunds will have a 5% charge in each direction of processing fees, (initial payment and refund), retained by Santosha
Deposits are non-refundable
Refund available for those who paid upfront is based on time length enrolled, from date of initial payment received to date of written (email) refund request.
Following amounts do not include non-refundable portions/fees listed above:
Month 1: 100% refund
Month 2: 75% refund
Month 3: 50% refund
Month 4: 25% refund
Month 5 and after: 0 refund
Example Teacher Training Refund, student paid upfront in full
For example, a student enrolls in the RYT200 program and pays upfront in total, using a credit card.
In month 3, the student chooses to leave the program.
Student is eligible for 50% refund of tuition minus deposit and fees.
$300 deposit is retained by Santosha
5% credit card fee of initial payment is retained by Santosha
If student chooses to have funds returned to credit card, an additional 5% of refund amount is retained by Santosha
Example Teacher Training Refund, student paid by deposit and monthly installments
For example, a student enrolls in the RYT200 program and pays with deposit and monthly installments.
In month 3, student chooses to leave the program.
Student forfeits deposit and the already paid installment payments, no refund is available.
5. Retreat Refunds
refunds are made to payment method received.
please consider transferring your paid amount to a friend as a gift, as retreats are difficult to schedule and refund
refunds incur a staff processing fee of $50
credit card refunds incur a 10% charge of original paid amount
refund to account credit at Santosha, rather than repayment to student, foregoes the above credit card fee
Following amounts do not include non-refundable portions/fees listed above:
4 months prior notice = 100% refund
3 months prior notice = 75% refund or 100% transfer to account credit for services/retail/classes/future retreats
2 months prior notice = 50% refund or 75% transfer to account credit for services/retail/classes/future retreats
within 2 months notice = (we will unlikely fill your spot and will need to pay your costs) = 75% transfer to group classes only.