Refunds and Cancellations:

For regular students, we prefer transferring your refund to account credit at the school, which you can use for classes or services.

Otherwise, we refund these categories:

  1. Class Pack - late cancellation within 24 hours of class, forfeits refund

  2. Workshop / Intensive - late cancellation within 7 days of event, forfeits refund

  3. Service - late cancellation within 24 hours of service, forfeits refund

  4. Teacher Training - see below


1. Class Pack or Pass Refunds - 24 hour prior cancellation required

  • refunds are made to payment method received

  • refunds incur a staff processing fee of 10%

  • credit card refunds incur a 10% charge of original paid amount, retained by Santosha

  • class pack partial attendance will be refunded as a percentage of the total paid (3 classes attended of a 10 class pass warrants a 70% refund, before fees)

  • unlimited pass attendance will be refunded as a percentage of the time (after 10 days of a monthly unlimited pass warrants 20/30 = 66% refund, before fees)

  • refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee

Example class pass refund

For example, a student buys a 12 class pack at $144 using a credit card.

After having completed 3 of the 12 classes, the student chooses a refund.

  • The student completed 3/12 classes, so is eligible for a 9/12 = 75% refund before fees. 75% of $144 = $108.

  • Staff fee of 10% of $144 = $14.40 is retained by Santosha

  • Credit card fee of 10% of $144 = $14.40 is retained by Santosha

  • Refund of $108 - $14.40 - $14.40 = $79.20 is available to student credit card

  • Refund of $108 - $14.40 = $93.60 is available to student account credit at Santosha.


2. Workshop / Intensive Refunds - 7 day prior cancellation required

  • refunds are made to payment method received

  • refunds incur a staff processing fee of 10%

  • credit card refunds incur a 10% charge of original paid amount, retained by Santosha

  • workshop deposit of 10% is non-refundable, and retained as a fee

  • partial attendance will be refunded as a percentage of the total paid (3 hours attended of a 10 hour workshop warrants a 70% refund, before fees)

  • refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee

Example Workshop Refund

For example, a student enrolls in a 20 hour workshop at $400, and pays upfront using a credit card.

After having completed 5 of the 20 hours, the student chooses to leave the workshop.

  • The student completed 5/20 hours, so is eligible for a 15/20 = 75% refund before fees. 75% of $400 = $300.

  • Deposit of 10% of $400 = $40 is retained by Santosha

  • Staff fee of 10% of $400 = $40 is retained by Santosha

  • Credit card fee of 10% of $400 = $40 is retained by Santosha

  • Student is eligible for refund of ($300 - $40 - $40) = $220 to Santosha account credit (credit card fee of $40 is waived)

  • Student is eligible for refund of ($300 - $40 - $40 - $40) = $180 by return to credit card


3. Service Refunds - 24 hour prior cancellation required

  • refunds are made to payment method received

  • refunds incur a staff processing fee of 10%

  • credit card refunds incur a 10% charge of original paid amount, retained by Santosha

  • service pack partial attendance will be refunded as a percentage of the total paid (3 massages received of a 10 massage pack warrants a 70% refund, before fees)

  • refund to account credit at Santosha, rather than repayment to student, foregoes the credit card fee

Example Service Refund

For example, a student pays for a massage and then chooses not to come in

  • Staff fee of 10% of $80 = $8 is retained by Santosha

  • Credit card fee of 10% of $80 = $8 is retained by Santosha

  • Student is eligible for refund of ($80 - $8) = $72 to Santosha account credit (credit card fee of $8 is waived)

  • Student is eligible for refund of ($80 - $8 - $8) = $64 by return to credit card



4. Teacher Training Refunds

Teacher training payments occur either by payment upfront (includes deposit), or by payment in deposit and installments. Only payment upfront is eligible for refund.

  • Students who did not pay upfront forfeit all deposits, installment fees, and all installment payments already paid at time of leaving program.

  • Credit card refunds will have a 5% charge in each direction of processing fees, (initial payment and refund), retained by Santosha

  • Deposits are non-refundable

Refund available for those who paid upfront is based on time length enrolled, from date of initial payment received to date of written (email) refund request.

Following amounts do not include non-refundable portions/fees listed above:

  • Month 1: 100% refund

  • Month 2: 90% refund

  • Month 3: 80% refund

  • Month 4: 70% refund

  • Month 5: 60% refund

  • Month 6: 50% refund

  • Month 7: 40% refund

  • Month 8: 30% refund

  • Month 9: 20% refund

  • Month 10: 10% refund

  • Month 11 and after: 0 refund

Example Teacher Training Refund, student paid upfront in full

For example, a student enrolls in the RYT200 program and pays upfront in total, using a credit card.

In month 4, the student chooses to leave the program.

  • Student is eligible for 70% refund of tuition minus deposit and fees.

  • $300 deposit is retained by Santosha

  • 5% credit card fee of initial payment is retained by Santosha

  • If student chooses to have funds returned to credit card, an additional 5% of refund amount is retained by Santosha

Example Teacher Training Refund, student paid by deposit and monthly installments

For example, a student enrolls in the RYT200 program and pays with deposit and monthly installments.

In month 4, the student chooses to leave the program.

Student forfeits deposit and the already paid installment payments, no refund is available.